Based on 128 verified community ratings
DoorDash competes closely with Uber Eats in North America and often wins on restaurant selection, though its customer support and refund process have drawn criticism.
DoorDash connects customers with restaurants and convenience stores for on-demand delivery. It operates heavily in the United States, Canada, and Australia, with DashPass offering reduced fees.
Delivery fees vary by distance and demand. Service fees, taxes, and tips are added at checkout. DashPass subscribers pay a flat monthly fee for free delivery on eligible orders.
Best for suburban and urban users who want variety beyond pizza and Chinese takeout. Those in rural areas may find limited restaurant coverage.
DoorDash offers strong restaurant selection and a useful subscription plan. Customer support can be slow when orders go wrong, so keep that in mind for important meals.
More local restaurants are on DoorDash than any other app here. The DashPass subscription pays for itself if you order even twice a month.
Missing items are a nightmare to resolve. Support chat bots bounce you around, and refunds can take several days to appear.
Delivery times are usually accurate and drivers are polite. The app occasionally crashes during busy Friday nights, though.
I like the group ordering feature for office lunches. It splits the bill automatically and avoids the usual payment confusion.